Cookie-Guideline
What are cookies?
As is common practice with almost all professional websites, also this Forbo site uses cookies. Cookies are tiny files that are downloaded to your computer, to improve your experience. This document describes what information they gather, how they are used and why it is necessary to sometimes store these cookies and how you can prevent these cookies from being stored. However this may downgrade or 'break' certain elements of the site’s functionality.
For more general information on cookies see the Wikipedia article on HTTP cookies.
As well as cookies, Forbo also uses other technologies that are similar to cookies in terms of their functionality and purpose. Such technologies are also included whenever we refer to cookies in the following.
How Forbo uses cookies
Forbo uses cookies for several reasons which are explained here in detail. Some cookies are absolutely necessary to ensure the functions and the performance of the website. Other cookies are used for the anonymous analysis of the user behavior, while some others are meant to ensure that content relevant to you can be shown. If you are not sure whether you need certain cookies or not, we recommend that you accept all cookies as this will lead to the best user experience.
Deactivating cookies
You can prevent the automatic storage of cookies by indicating this in the cookie banner or by making changes to your browser settings. Please note, however, that cookies influence how this and many other websites function. By deactivating cookies you are switching off certain functions and services of this website. We recommend, therefore, that you do not deactivate cookies.
The cookies from Forbo
The following table contains information on all tracking and marketing technologies used in our website and/or our applications as well as their operators. As the respective operators – insofar as their offer is integrated in the Forbo website – also use and change cookies to a certain extent, the following does not identify individual cookies, but describes technologies and applications some of which use several cookies. If you want information on the individual cookies used, please send your enquiry by e-mail to dataprivacy@forbo.com.
Essential cookies
are technically necessary in order that you can navigate on the website and use its functions, for example to set your data privacy preferences or to complete forms. Without these cookies, the services you have requested from the website cannot be properly provided. Essential cookies are also used without your express consent. Insofar as essential cookies process personal data, you have a right to object in accordance with the data privacy statement.
| Cookie | Function | Operator | Validity |
| ab | Used in connection with access to admin. | Shopify | 1 day |
| _secure_session_id | Used in connection with navigation through a storefront. | Shopify | 30 days |
| __cfduid | The _cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. | Cloudflare | 30 days |
| Cart | Used in connection with shopping cart. | Shopify | 14 days |
| cart | Used in connection with shopping cart. | Shopify | 14 days |
| cart_sig | Used in connection with checkout. | Shopify | 14 days |
| cart_ts | Used in connection with checkout. | Shopify | 14 days |
| cart_ver | Used in connection with shopping cart. | Shopify | 14 days |
| checkout_token | Used in connection with checkout. | Shopify | 1 year |
| Secret | Used in connection with checkout. | Shopify | 1 year |
| secure_customer_sig | Used in connection with customer login. | Shopify | 1 year |
| storefront_digest | Used in connection with customer login. | Shopify | 1 year |
| _shopify_u | Used to facilitate updating customer account information. | Shopify | 1 year |
| XSRF-TOKEN | Used in connection with GDPR legal Cookie. | GDPR Legal Cookie | 1 year |
| gdpr_legal_cookie_session | Used in connection with GDPR legal Cookie. | GDPR Legal Cookie | Session |
| _bc_c_set | Used in connection with GDPR legal Cookie. | GDPR Legal Cookie | 30 days |
| _tracking_consent | For Shopify User Consent Tracking. | Shopify | 1 year |
| _shopify_m | Used for managing customer privacy settings. | Shopify | 1 year |
| _shopify_tm | Used for managing customer privacy settings. | Shopify | 1 year |
| _shopify_tw | Used for managing customer privacy settings. | Shopify | 1 year |
| _storefront_u | Used to facilitate updating customer account information. | Shopify | 1 year |
| cart_currency | Used in connection with cart and checkout. | Shopify | 1 year |
| checkout | Used in connection with checkout. | Shopify | 21 days |
| cookietest | Used in connection with navigation through a storefront. | Shopify | 1 second |
| master_device_id | Used in connection with merchant login. | Shopify | 730 days |
| previous_checkout_token | Used in connection with checkout. | Shopify | 365 days |
| previous_step | Used in connection with checkout. | Shopify | 365 days |
| remember_me | Used in connection with checkout. | Shopify | 365 days |
| _shopify_country | Used in connection with checkout. | Shopify | 365 days |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | Shopify | 30 minutes |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | Shopify | Session |
| keep_alive | Used in connection with buyer localization. | Shopify | 14 days |
| shopify_pay | Used in connection with checkout. | Shopify | 365 days |
| shopify_pay_redirect | Used in connection with checkout. | Shopify | 365 days |
| checkout_one_experiment | Used in connection with checkout. | Shopify | Session |
| checkout_session_lookup | Used in connection with checkout. | Shopify | 21 days |
| checkout_session_token_<<id>> | Used in connection with checkout. | Shopify | 21 days |
| _checkout_queue_checkout_token | Used in connection with Cart. | Shopify | 1851 days |
| _checkout_queue_token | Used in connection with Cart. | Shopify | 7407 days |
Statistics cookies
collect information about the use of the website, e.g. which pages are most frequently visited and how visitors move on the website. They help us to improve the user friendliness and thus the user experience of the website. Collected information can be: the Internet browser and operating system used, domain name of the website from which you came, number of visits, average length of session, called up pages.
| Cookie | Function | Operator | Validity |
| Google Tag Manager | The Tag Manager is a tool from Google which enables companies to add and update website tags, including conversion tracking, website analysis and remarketing, without having to process the website code. | Google Inc. | 3 months |
| Google Analytics | Google Analytics is an analysis platform used to track the number and type of visits to our website and its pages, as well as the accesses to our mobile applications and their screens and usage patterns. In this way we ensure that all parts of our website and our mobile applications are functioning properly. These technologies are used to provide anonymous, aggregated data for interaction of the website and mobile users with our website or our mobile applications. | Google Inc. | 1 year |
| Shopify Analytics | Shopify Analytics is an analysis platform used to track the number and type of visits to our website and its pages, from entering the web shop until finalizing the checkout levels in the shopping basket. In this way we ensure that all parts of our website and our mobile applications are functioning properly. These technologies are used to provide anonymous, aggregated data for interaction of the website and mobile users with our website or our mobile applications. | Shopify | 1 year |
| _orig_referrer | Used in connection with shopping cart. | Shopify | 14 days |
| _landing_page | Track landing pages. | Shopify | 14 days |
Marketing cookies
are used to show advertisements on the websites of third parties that are more relevant and more interesting for you. They are also used to limit the appearance frequency of an advertisement and to measure and control the effectiveness of advertising campaigns.
| Cookie | Function | Operator | Validity |
| IDE | Tracking page views for Google Ads | Google Ads | 730 days |
| _fbp | Tracking page views for Meta | Meta | 90 days |
Additional information
It is generally recommended to leave cookies enabled to create a great user experience. However, if you need additional information, please do not hesitate to contact us: communications@forbo.com.
